Our mission is to create a technological ecosystem that optimizes the convenience, time, and route of e-shopping delivery to a retail customer.•We are a technology partner building IT solutions and maintenance services for the commercial and courier industry in the area of the infrastructure of the first and last mile of city logistics.•Wefocus on building synergies and scale resulting from the integration of multiple partners by creating a business space for coopetition in traditional and online commerce, logistics and on-demand services.•We enable partners to create new and additional services, increase profit and attract new customers, strengthening the position of their brands on the market.•We create technological infrastructure as a sub-supplier and integrator for courier companies and producers of transmitting and receiving devices. We support the development of fast and local deliveries on demand.Technology•Pointpack technology is a system of applications based on modern solutions and information technologies. We integrate cash register systems, cash registers, as well as checkout devices and transmitting and receiving devices in retail chains and points of sale and close to individual customers. We implement courier service processes as well as senders and recipients of parcels.•Thanks to this, our partners increase the range of their courier services, and trade points and customers gain easier and wider access to them.•Each point of sale can cooperate with many courier companies and e-shops integrated with them through one process and Pointpack technology, also possible to use for own internal needs (e.g. picking up e-purchases in a shop [click & collect]).•We optimize and automate processes along with the progress and technological development.Innovation•We are building a logistic technology platform, creating the nucleus of physical internet in the area of city logistics for the retail, courier and on-demand services industries.•In our operation, we follow the idea of building smart cities and houses (smart city, smart home, smart factory), following the trend of internet of things, artificial intelligence, and blockchain protocols.

E-Commerce

Information Technology

Software

Pointpack

Pointpack's headquarters in Warsaw, Poland

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