PoloWorks
Rebecca Scriven ACII has extensive experience in operations management within the insurance industry. Currently serving as the Head of Operations and Syndicate Services at PoloWorks since July 2018, Rebecca oversees all operational aspects of the collaboration between Capita Insurance Services and Flood Re, encompassing claims, underwriting services, risk governance, and IT management. Prior to this role, Rebecca held positions at Capita Insurance Services, including Operations and Service Desk Manager and Broker Support Manager, where responsibilities included managing operations related to the Flood Re contract and leading broker support teams. Rebecca's career began at Aviva plc, where a 12-year tenure included various roles, culminating in a Customer Service Team Manager position in the Retirement Area. Educational background includes A Levels in Classical Civilisation and Media Studies from Fakenham College, complemented by further study at North Hertfordshire College.
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PoloWorks
The leading provider of UK support services to the insurance market. From our UK based centres in Cheltenham and London, we provide essential services to businesses operating in the Lloyd’s and companies markets. Our team of qualified insurance and business experts are flexible and responsive, so we can help you make the most of new opportunities and tackle business challenges as they occur.