Jessica Brown

Jessica Brown serves as the Head of Customer & Commercial Management for North America at poq, a role held since April 2021, where responsibilities include overseeing the Customer Success US team. Prior to this position, Jessica was an Enterprise Customer Success Manager at Edge by Ascential from October 2018 to March 2021, contributing to the delivery of sales-driving data and insights. Experience at Edge by Ascential also includes a role as Insights Manager and eCommerce Consultant at Pandora, where Jessica managed a diverse client base and supported digital and broadcast campaigns. An academic background includes a Master of Business Administration from Quinnipiac University and a Bachelor of Science in Marketing from the same institution, complemented by international marketing studies in Florence, Italy. Early career experiences feature internships at various companies, including Epsilon and New Generation Research, Inc., honing skills in client services, marketing, and data analysis.