Daniel Hatcher

Technical Customer Success Manager at Port IO

Daniel Hatcher is a Technical Customer Success Manager at Port, having joined the company in March 2024. Prior experience includes roles at MongoDB, where Daniel served as Senior Curriculum Engineer from November 2020 to August 2021, focusing on online course content creation and podcasting, and as Senior Product Engineer, developing communication training and design documents from August 2015 to February 2020. Earlier positions include Technical Services Engineer at MongoDB, where Daniel provided training on Kerberos, and Technical Support Engineer at Mitratech, resolving client issues related to legal matter management software. Daniel’s career began at Fordham University, holding multiple roles, including Hughes Media Assistant, User Support Technician, Smartphone Security Research Intern, and Lead QA Engineer. Daniel holds a Bachelor of Science in Computer Science and History from Fordham University, completed in 2013.

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Port IO

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An internal developer portal that gives you the flexibility to run all aspects of engineering.


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