Jamie Carter

Jamie Carter currently serves as the Interim Director of Customer Experience & Brand Strategy at the Port of Seattle, a position held since August 2005, following a role as Sr. Manager of Airport Brand Experience & Learning. Jamie's responsibilities include addressing training needs for airport employees and customers, developing recognition programs, and implementing talent development initiatives. Prior experience includes positions as Senior Learning Consultant and Sr. Learning Specialist for the City of Seattle, where Jamie led training programs and facilitated process improvements. Additional experience includes teaching Workforce Development courses at Shoreline Community College, managing employment resources at Solid Ground, and developing training programs for Muzak Ltd. Partnership. Jamie holds a Master of Education in Adult Learning & Education and a Bachelor of Arts in Human Services from Western Washington University.