Post Office
James Parker is an accomplished digital experience and design expert with extensive leadership experience. Currently serving as Head of Digital Experience & Innovation at Post Office Ltd, Parker has held multiple influential roles, including Head of User Experience & Design and Interim Digital Director. Previously, Parker was Head of User Experience & Design at Camelot, responsible for overseeing all aspects of user experience and design for The National Lottery, contributing to annual revenues of £7.6 billion. Additional experience includes leading digital design initiatives at Homebase and serving as Head of Design at Countrywide Plc, where strategic contributions supported the company's IPO into the FTSE250. Educational qualifications include a degree in Digital Design from the University for the Creative Arts, along with training from Harvard Business School.
Post Office
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The Post Office is changing. As a commercial business with a public purpose, you will still find us within three miles of 99.7% of the population, providing key services at the heart of communities and providing social value estimated at £2.3 billion. We are still the leading mails retailer and building that key part of our business is a priority in a competitive market.