Grozdan Lyubenov

Product Owner Internet Banking at Postbank (Eurobank Bulgaria AD)

Grozdan Lyubenov is a skilled customer service professional with experience at Postbank (Eurobank Bulgaria AD) since February 2022, where responsibilities include overseeing customer service operations, resolving issues related to debit and credit cards, digital wallets, and internet banking, as well as ensuring the security of premium customers. Proficiency in various banking systems and Microsoft Office has been demonstrated in monitoring customer security, particularly during night hours. Prior to this role, Grozdan worked at Inter Cars Bulgaria Ltd. from September 2019 to December 2021. Grozdan is currently pursuing a degree at the University of National and World Economy, with an expected graduation in 2023.

Location

Sofia, Bulgaria

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Postbank (Eurobank Bulgaria AD)

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Postbank, legally named Eurobank Bulgaria AD, is the fourth biggest bank in Bulgaria in terms of assets, having a broad branch network across the country and a considerable client base of individuals, companies and institutions. In June 2020, Bulgarian Credit Rating Agency (BCRA) confirmed Postbank’s BBB- long-term rating, with positive outlook. Postbank has 30-years’ presence as one of the leaders in Bulgaria’s banking sector. The bank is a decisive factor in innovation, in shaping the country’s banking trends in recent years and award-winning for its innovation. Postbank occupies a strategic position in retail and wholesale banking in Bulgaria. It is one of the market leaders in credit and debit cards, mortgage and consumer loans, saving products, as well as regarding corporate tailored products - from those for small businesses to large international companies operating in the country. The bank has built one of the most developed branch networks and modern digital banking channels. Postbank completed in a few years two successful deals, acquiring and integrating for a record time first Alfa Bank - a branch of Bulgaria, and then Piraeus Bank Bulgaria. They are another step to strengthen its position as a systemic bank on the market and to expand its customer base. Postbank has developed a number of projects related to social responsibility and sustainable development of business and society. The bank is an active member and works in support of the initiatives of CEIBG, AmCham, HBCB, Association of Banks in Bulgaria, Borika AD, Endeavor Bulgaria Association, Bulgarian Business Leaders Forum, Bulgarian Donors’ Forum, Atanas Burov Foundation, UN Global Compact Network in Bulgaria, Bulgarian Association of Advertisers and Bulgarian Fintech Association. Postbank is a member of Eurobank Group. Eurobank Group is a dynamic banking organization active in six countries, with total assets of €67.4 billion and 12 094 employees. Established in 1990, the Group conti


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Headquarters

Sofia, Bulgaria

Employees

1,001-5,000

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