David Heger

David Heger is an experienced professional in the fields of service optimization, user experience design, and digital product conception, currently holding the position of Leiter Service Optimization & Research at PostFinance since February 2008. Previous roles at PostFinance include leadership in user experience design and digital offerings. Prior experience also includes project management in digital media at RBA-Service and various positions in web programming and design. David Heger has a strong educational background with certifications in agile leadership, customer experience, interaction design, and user experience, alongside comprehensive training in project management and banking essentials.