PostNL
Joris Blok is a co-founder and service designer at Grape Genius since August 2023, specializing in bridging user experience with technical app implementation. Currently serving as a senior service designer at PostNL, Joris is responsible for optimizing service experiences for consumer accounts and promoting creative collaboration through workshops. Joris co-founded Mindsweepers, where international organizations benefited from Design Thinking courses and design sprints. Previous roles include digital transformation consultant at valantic, innovation booster at Ynnovate, co-founder at KARABAI, strategic designer at Sagar Energy Solutions, and product designer at Sluban Europe. Joris holds a master's degree in strategic product design and several degrees in industrial design engineering from Delft University of Technology.
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PostNL
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PostNL N.V. is the provider of postal and parcel services in the Netherlands. The Company operates through three segments: Mail in the Netherlands, Parcels and International, and PostNL Other. The Company's geographical segments include The Netherlands, Germany, Italy, Rest of Europe, Europe and Rest of the World. The Company delivers approximately 550, 000 parcels and nine million letters a day throughout the Netherlands. It offers services through a combination of smart networks, digital applications and the communication channels. Each day it delivers over 1.1 million items to approximately 200 countries. In addition to its global delivery services, the Company operates mail and parcel distribution network in the Benelux (Belgium, Netherlands and Luxembourg) region. In Germany, it operates under the Postcon brand and in Italy under the name of Nexive. The Company, through Spring Global Delivery Solutions, provides mail, parcel and return solutions to businesses around the world.