PostNL
Leonie Houwen is a Senior Service Designer at PostNL since September 2021, bringing extensive experience in design research and service design from previous roles at emotion/studio and TU Delft. Leonie contributed as a part-time teacher for the Master course Design for Emotion and engaged in research on sustainable renovation of elderly housing. Leonie completed a master's thesis titled "Food for Mood," exploring the interplay between food and emotions, while also serving as a student assistant during the bachelor's program at Delft University of Technology. Internships at Philips Lighting and Unilever involved developing innovative products and applications. Leonie's academic background includes a Bachelor’s degree in Industrial Design Engineering, complemented by a minor in Retail Design. Additionally, Leonie served as a board member and treasurer for the National Rowing Competition Organization.
PostNL
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PostNL N.V. is the provider of postal and parcel services in the Netherlands. The Company operates through three segments: Mail in the Netherlands, Parcels and International, and PostNL Other. The Company's geographical segments include The Netherlands, Germany, Italy, Rest of Europe, Europe and Rest of the World. The Company delivers approximately 550, 000 parcels and nine million letters a day throughout the Netherlands. It offers services through a combination of smart networks, digital applications and the communication channels. Each day it delivers over 1.1 million items to approximately 200 countries. In addition to its global delivery services, the Company operates mail and parcel distribution network in the Benelux (Belgium, Netherlands and Luxembourg) region. In Germany, it operates under the Postcon brand and in Italy under the name of Nexive. The Company, through Spring Global Delivery Solutions, provides mail, parcel and return solutions to businesses around the world.