PostNL
Marleen K. is a seasoned professional with extensive experience in program and project management focused on customer experience and digital transformation. Currently serving as a Program Manager for Customer Experience at PostNL since November 2024, Marleen previously worked as a Project Manager at a.s.r. from September 2023 to November 2024. At Aegon Nederland, Marleen held multiple positions from November 2013 to September 2023, including Transformation Manager and Digital Transformation Manager, where responsibilities encompassed digitalization strategies, content management, and recruitment marketing. Earlier experience includes administrative roles at Belastingdienst Toeslagen and internship positions in marketing and journalism. Marleen holds a Bachelor's degree in Communication & Media from Inholland University of Applied Sciences and has furthered education in strategic management and content management.
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PostNL
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PostNL N.V. is the provider of postal and parcel services in the Netherlands. The Company operates through three segments: Mail in the Netherlands, Parcels and International, and PostNL Other. The Company's geographical segments include The Netherlands, Germany, Italy, Rest of Europe, Europe and Rest of the World. The Company delivers approximately 550, 000 parcels and nine million letters a day throughout the Netherlands. It offers services through a combination of smart networks, digital applications and the communication channels. Each day it delivers over 1.1 million items to approximately 200 countries. In addition to its global delivery services, the Company operates mail and parcel distribution network in the Benelux (Belgium, Netherlands and Luxembourg) region. In Germany, it operates under the Postcon brand and in Italy under the name of Nexive. The Company, through Spring Global Delivery Solutions, provides mail, parcel and return solutions to businesses around the world.