Jose A. Figueroa

Customer Care Lead at GEHA Health

Jose A. Figueroa, JR (Rev.) is a dedicated professional with extensive experience in customer care and management, currently serving as a Customer Care Lead at GEHA Health since September 2017. In this role, Figueroa clarifies medical and dental benefits for representatives and trains employees on complex claims processes. Figueroa also owns TheWiseGorilla.com, engaging clients in personal development. Previous positions include Shift Lead at Sherman Consulting Inc. and Accounting Clerk III at TDB Communications, alongside financial representation and team leadership roles at Primerica and T-Mobile. Education includes a diploma from Junction City and studies at Kansas State University.

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GEHA Health

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GEHA is one of the largest benefits providers offering medical and dental plans for federal employees, retirees and their dependents. Our dental plans are also offered to military retirees. With a variety of supplemental benefits programs, members can look to GEHA as a not-for-profit partner who cares about their health and wellness. GEHA is honored to be included on the Forbes 2023 Best Midsize Employers list! This ranking is meaningful because it is determined by GEHA employees. It represents the positive culture we have established which in turn impacts the experience of our members and communities we serve. View the full list here: https://www.forbes.com/lists/best-midsize-employers Social Media Participation Guidelines: www.geha.com/social


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1,001-5,000

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