Discover the Future of Property Claims.

Working with some of the largest insurance companies and housing providers, we reduce risk, control costs, and increase customer satisfaction with quick, effective, and quality repairs.

Through our innovative, digitally-led solutions, we have reimagined the claims handling process to make it more efficient, transparent, and customer-centric.

This helps to shorten lifecycles, manage costs, and improve satisfaction, all while keeping your customers informed at every stage throughout their repair journey.

In line with our trust, care, and respect ethos, we:

• Provide digital-first solutions that enable property owners to control and understand the entire repair journey.
• Are a client-centric organisation, and our people are fully empowered to help you achieve your goals.
• Offer ethical supply chain management, where our teams only have to concentrate on customers and quality of work.
• Make social investments to help the workforce of today and tomorrow.

Since our inception in 2010, we’ve aimed to revolutionise an industry hindered by outdated practices and ineffective legacy systems, which failed to enhance the customer journey.

By taking a fresh, modern approach, embracing innovative technology, and putting customers at the heart of the business, Preferred offers a truly market-leading service.

People, technology, and innovation; this synergy enhances and protects your brand, streamlines operations, and ultimately elevates the homeowner experience.

Our National Engineer network is comprised of:

• 80,000+ repairs completed in the last 12 months
• 650+ accredited Engineers
• 50+ approved Partners
• 15 directly employed tradespeople

Covering all major trades:

• Heating (gas/oil)
• Plumbing
• Electrical
• Reinstatement
• Locksmith
• Glazing
• Roofing
• Drainage
• Pest control
• General trades

We deliver on our promises. We treat your customers as ours. We are Preferred.

Preferred Management Solutions

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