Dustin Cheek

Dustin Cheek currently serves as the Chief Customer Experience Officer at Prime Therapeutics, a position held since July 2016, overseeing customer experience and digital strategy teams. Prior roles at Prime Therapeutics include Vice President of Operations and Vice President of Clinical and Contact Center Operations, where significant improvements in culture and engagement scores were achieved. Previously, Dustin worked at Amazon from 2013 to 2016, where responsibilities included managing large operations teams and developing cost-effective organization models. Early career roles included positions at Walgreens Pharmacy as National Forecasting and Scheduling Manager and at Express Scripts as a WFM Analyst. Dustin holds a Bachelor's degree from the University of Central Florida obtained between 2005 and 2007. Additionally, advisory roles include positions at MelodyArc and Surescripts.