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Roland Carbonell

Technical Support Engineer Level 2 at Pro4ia

Roland Carbonell is a seasoned technical support and IT professional with extensive experience in various roles across the technology sector. Currently serving as a Technical Support Engineer Level 2 at Pro4ia since January 2020, Roland previously held positions including Field Engineer at Cohere Communications, Co-Founder and IT Specialist at Cradlemedia, and IT Support Specialist at Concept Capital. Roland began a career in technology after gaining foundational experience in helpdesk roles at DeVry University and Fountain Technologies, Inc. Educational qualifications include an Associate of Arts degree in Computer and Information Sciences from DeVry University and a Bachelor of Science degree in Hotel, Motel, and Restaurant Management from the University of Santo Tomas.

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New York, United States

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Pro4ia

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Pro4ia provides expert Technology Project Management and proven Technology Consulting Services through experienced “Subject Matter Experts” to Fortune 1000 corporations as well as small and medium sized businesses (SMB). Pro4ia has grown into a dynamic and highly skilled team of professional consultants and has successfully completed technology projects nationally and internationally. Pro4ia’s headquarters is based in New York City and maintains a satellite office in Atlanta along with a Technology Support Center located in Long Island City. Our approach with our clients is a personal one. Our commitment stems from the Pro4ia culture that treats each project as an important extension of your business, no matter what the size or scope. Pro4ia Principals are engaged throughout the life of a project offering expertise, knowledge of previous project outcomes and guidance. This approach consistently delivers and exceeds all customer expectations. Pro4ia’s outstanding reputation within the project management and technology arena is the direct result of our professionalism and consistent record of delivering projects on time, within budget, with minimal disruption to the business. In addition, our experts have worked in consultant as well as client capacities – this unique combination allows our team to seamlessly integrate into your existing environment to deliver results.