Probe CX
Leris Delacruz has been working as a Continuous Improvement Manager, Training Supervisor, and Customer Service Team Lead at Probe CX since November 2017. Prior to that, Leris held the position of Customer Service Team Lead at TaskUs Philippines from November 2014 to September 2017. Leris studied AB Journalism, Mass Communication/Media Studies at Centro Escolar University.
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Probe CX
At Probe CX, we help our clients become modern digital organisations. With a dedicated team of 19,000-plus staff across five countries, including the Australia, New Zealand, the Philippines, United States and India, we create blueprints for delivering exceptional CX. We combine the latest technology with people, process and data, and provide businesses with complete end-to-end service for customer operations. In a world that has never been more competitive, Probe CX creates innovative, contemporary digital solutions with a human touch to help unlock trapped value and establish a foundation for service-led value creation that is socially responsible and sustainable. Having worked with clients across various industries, ranging from household names to ambitious start-ups, Probe CX is committed to helping organisations create environments for digitally-enabled CX to thrive.