Professional Case Management
Tim Vargo is an experienced professional in customer service management, currently serving as the Outreach Help Center Manager at Professional Case Management since October 2018. Vargo's career includes significant leadership roles such as Customer Care Manager at Summit Utilities, Inc. and Member Service Center Supervisor at Credit Union of Colorado, where skills in team supervision, performance management, and customer satisfaction were honed. Previous experience encompasses operations management at Faison Office Products, coaching at Dish Network, and team management at Staples, all contributing to a strong foundation in training and development within customer-facing environments. Vargo holds a Bachelor of Arts in Communication Theory from Metropolitan State University of Denver.
Professional Case Management
Professional Case Management (PCM) is a specialized home health care provider, caring for individuals with chronic long term illnesses.