The Business Processes and Operations team at Profitroom is responsible for optimizing and managing internal workflows and procedures to ensure efficient operational performance. They collaborate closely with the sales, onboarding, and customer success teams to streamline processes, integrate new technologies, and support pre-sales and project management activities. This team plays a critical role in enhancing the overall efficiency and effectiveness of Profitroom's service delivery, thereby contributing to hotel partners' revenue growth and superior guest-centric experiences.