Progent
Ryan S. is a Senior Technical Lead at Progent, providing Managed Service Provider (MSP) support and consulting for three companies since July 2021. Responsibilities include recommending long-term solutions, managing ticket intake, deploying software and hardware updates, and generating additional revenue through increased workload. Prior to this role, Ryan served as a Help Desk Specialist at Weston Technology Solutions, supporting over 50 clients and managing them remotely through various tools, including Active Directory and Office 365. Earlier experience includes being a Senior Support Analyst at HCL Technologies and holding a position as Shop Foreman at StainlessDrains.com. Ryan holds a Bachelor of Applied Science in Computer Systems Networking and Telecommunications from Paris Junior College.
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Progent
National It Consulting - Onsite and Remote Support - Microsoft and Cisco Certified Experts - Windows, Linux, and Mac OS Technical Support - Network Security and Compliance - IT Outsourcing and Co-sourcing Services - Support of all Cloud technologies Progent offers affordable remote and on-site IT support for business of all sizes anywhere in the U.S. Progent specializes in remote troubleshooting and repair services for Microsoft and Cisco-based networks, and offers fast access to consulting experts for a broad range of technologies including: - Microsoft Servers and Desktops - SharePoint Development - SQL Server Integration - Active Directory Design - MS Dynamics GP/Great Plains - Windows Hyper-V and VMware - Cisco Routers, Switches, Firewalls - Cisco VoIP and Wireless Support - Security Audits and Penetration Testing - Disaster Recovery Planning - Web Development - SQL Server, Oracle, MySQL, and Access Database Development - Linux Servers, Desktops, and Applications - Apple Servers, Desktops, iPhones, and iPads - Citrix Virtual Desktops - Cloud Hosting and Migration