Doug M.

Doug M. has extensive experience in IT support and management, currently serving as the Director of Global Support Services at Project Worldwide since July 2012, where responsibilities include overseeing timely responses to IT Support tickets and collaborating with the US Help Desk Team. Prior to this role, Doug was employed at George P Johnson Experience Marketing from 2003 to January 2023, with positions including Helpdesk Manager and Support Specialist, providing 1st and 2nd level tech support for over 500 users in various systems including JD Edwards, Apple OSX, and Windows. Doug's career began at EDS as a Deployment Specialist from January 2001 to September 2002, after completing an education program at the National Institute of Technology in Southfield, MI from 2000 to 2002.