Melissa Toller

Melissa Toller is a Senior Onboarding Specialist at Prometheus Federal Services, with a robust background in client services spanning nearly two decades. Previously, Toller served as a Client Services Specialist at Protecht, where a focus on exceptional customer service led to a customer churn rate of less than 5% and a 20% increase in overall client count. Toller has also held key roles at HealthEquity as an Implementation Manager, ensuring client project objectives were met and providing solutions to escalated issues, and at PayFlex® as a Client Success Manager, where effective relationship management was essential. Toller began the professional journey at Ironware Technologies as an Account Manager and has a Bachelor of Science in Life Sciences from the University of Portland.