Client Solution Consultant

About Prospection

Prospection pioneers patient-centric intelligence, illuminating patient care’s impact on market share for pharmaceutical brands. Prospection's proprietary knowledge engine, the Patient-centric Intelligence Core, powers AI-forward products, services, and enriched data offerings to help commercial, medical, and analytics teams optimize drug performance and improve patient outcomes. 

We analyse large health care data sets (script claims, EMR, Registry, Insurance, Supply Chain, CRM) to provide real-world evidence insights, improve medication utilisation and health outcomes. For more than a decade, Prospection has worked across 20+ therapeutic areas and 100+ indications, and has been the patient-centric intelligence partner of choice for more than 100 life sciences companies. 

Join us as a Client Solutions Consultant at Prospection, where you'll gain valuable exposure to healthcare data analytics and client solutions skills.

The Opportunity

In this role, you'll report to the Principal of Client Solutions and play a vital part in supporting the delivery and sales of our products and services. You'll focus on understanding and solving client business needs, using our in-house analytics tools to deliver exceptional value and service.

Collaborate with our team to define, sell, and solve real-world healthcare challenges through data and analytics. Support Principals in growing and maintaining client relationships, developing account plans, and uncovering new business opportunities.

As a key player, you'll help shape and build new approaches to adapt and scale our offerings, contributing insights to our Product and Engineering team for possible enhancements. You'll thrive in the solutioning process, supporting Principals in generating new business and sales, delivering outputs for clients, and collaborating across teams to address client problems.

Join us for a rewarding journey where you'll witness the impact of your work through increased account penetration, revenue growth, faster product innovation, and satisfied clients.

Responsibilities

1. Client Support

• Solve for clients’ needs in collaboration with other teams through the appropriate mix of products and services, contributing in the scoping, closing and delivering on projects.
• Be responsible for supporting the successful delivery, implementation, and client management of sold engagements .
• Support Principals and the team on client related activities .

2. Data Analysis and Insights 

• Analyse data and highlight actionable insights into presentations and reports
• Identify trends, patterns within data in relation to therapy areas to assist principals with supporting clients in deep dive quarterly reviews.
• Possess a deep understanding of data sources to apply algorithms to answer client’s key business questions.

3. Dashboard Configuration and Management

• Configuring dashboards to support the delivery of new therapy areas to new and existing clients.
• Updating algorithms and applying changes requested by the client for existing dashboards to answer their business questions.

4. Communication and Collaboration

• Concisely and accurately communicate complex analyses to key stakeholders.
• Work collaboratively with a team of passionate health researchers on pre-sales demos, proof of concepts, solution design, product development.

5. Task Management

• Demonstrate the ability to balance prompt delivery of tasks whilst maintaining great attention to detail with high quality output.

To be successful in this role you will have:

• Bachelor’s Degree (preferred in health sciences, data science, or business) or equivalent experience in healthcare data analytics, health technology, and pharmaceutical industry.

• Minimum 2+ years of work experience in data analytics, consulting, healthcare, research, or related field.

• Experience in consulting or fast-paced start-up environment is preferred but not required

• Working knowledge of programming languages like SQL, Python, or others

• Strong analytical and problem solving skills.

• Ability to extract insights from data and effectively communicate commercial or clinical implications.

• Excellent verbal and written communication skills.

• Ability to identify and pursue opportunities for innovative data analysis.

• Strong organisational skills.

• Adaptability to changing priorities.

• Willingness to work in a hybrid environment and ability to attend client meetings in person in Sydney.

Benefits 

• Hybrid working arrangements.

• Great learning opportunities in analytics and sales.

• A manager that cares about your growth.

• Opportunity to have impact across the organisation.

• Monthly cakes and social events.

• Paid parental leave.

Prospection Vision & Values

Integrity - Always do the right thing 

Collaboration – Everyone plays, everyone contributes

Customer focus – Get to the heart of the matter, create impact beyond expectations

Innovation – Bring the future into the present

Expert – Be the “go to” person