Provar
Jennifer T. is an accomplished professional with extensive experience in customer success and education management. Since February 2021, Jennifer serves as the Director of Customer Success Operations at Provar, where responsibilities include leading operations for the global Customer Success team, overseeing customer education initiatives, and ensuring alignment with product updates. Prior roles include Director of Education and Education Manager at American National University, as well as Director of Instructional Technology at Daymar College. Jennifer also brings valuable experience from the United States Air Force, serving as an Intelligence Analyst and receiving an Honorable Discharge with Top Secret/SCI Clearance. Jennifer holds a Bachelor of Arts in Psychology from South University and a Certificate in Instructional Design and eLearning from The University of Georgia.
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Provar
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They began as a part of makepositive, a Platinum Salesforce consulting partner. Through their experiences implementing Salesforce projects, they experienced first-hand the difficulty of testing Salesforce in a fast and cost-effective way. None of the existing vendor tools can reliably test Salesforce’s UI, especially complex Visualforce pages. Thealternative is to test manually or use code, writing a custom framework based on Selenium.Determined to makes things better, they created Provar.Since then they have been overwhelmed by Provar’s reception within Fortune 100 companies and Salesforce app vendors. They have a diverse range of customers spanning several industries, and they serve business sizes ranging from 100 employees to 100,000.