Joan Malay

Joan Malay is an experienced professional in sales training and development, currently serving as Sales Training Manager at Prudential Financial since November 2009. In this role, Joan analyzes sales needs in a dynamic environment and researches training techniques to enhance delivery and retention of training content. Previously, as Director of Sales Training & Development at Océ North America from November 1999 to July 2009, Joan centralized the sales training function for a direct sales force of over 500, focusing on enhancing business acumen and technical competency. Earlier experience includes serving as Project Manager at Productivity Point International from September 1995 to November 1999, where Joan managed custom training projects emphasizing change management and process improvement. Joan holds a Bachelor's degree in Economics from Southern Connecticut State University, earned between 1979 and 1983.