Dorcas Chela Chitengi

Subject Matter Expert- Customer Experience at Prudential Life Assurance Zambia

Dorcas Chela Chitengi is a seasoned professional with extensive experience in customer service and insurance marketing. Currently serving as Deputy Manager Customer Service and Policy Servicing at Prudential Life Assurance Zambia since December 2019, Dorcas previously held the position of Account Executive for Overseas Travel Insurance at Prudential Zambia from May 2016 to December 2019. Earlier career roles include Sales Representative at Professional Life Assurance Limited, Management Trainee at Konkola Copper Mines plc, and various positions at RUCHE Enterprises (Z) Ltd and Mopani Copper Mines plc. Dorcas has a strong educational background, holding an M.B.A. from the University of Lusaka and several postgraduate certificates in management and process management.

Location

Lusaka, Zambia

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Prudential Life Assurance Zambia

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At Prudential it is our mission is to be the most trusted partner and protector for this generation and generations to come, by providing simple and accessible financial and health solutions. Prudential plc is not affiliated in any manner with Prudential Financial, Inc, a company whose principal place of business is in the United States of America or with the Prudential Assurance Company, a subsidiary of M&G plc, a company incorporated in the United Kingdom.


Headquarters

Lusaka, Zambia

Employees

51-200

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