Douglas Wells

Customer Journey Manager at Puget Sound Energy

Douglas Wells is an experienced professional in customer journey management and agile delivery, currently serving as a Customer Journey Manager at Puget Sound Energy since November 2022. Prior to this role, Douglas worked as a Principal Consultant at LeadingAgile, where Douglas led a significant product delivery transformation engagement for a global automotive manufacturer. Douglas has held various leadership positions, including Solution Manager at Premera Blue Cross, AVP - Technology at AT&T, and Director Development at Liberty Global. With a strong background in project management and agile methodologies, Douglas has contributed to numerous successful transformations across multiple industries. Douglas's educational foundation includes qualifications from the US Navy Submarine Service and a degree from the University of Phoenix.

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Seattle, United States

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