Pulse Secure
Felipe Acusa has worked in the tech industry since 2005. Felipe began their career as an Escalation Engineer at Juniper Networks, where they owned and managed hot customer escalations and coordinated with Engineering and JTAC to resolve customer issues. Felipe also provided product issues and improvements by regularly meeting with Engineering teams and requesting traction and speedy resolutions. Additionally, they educated other Engineers in the Team in various product training to improve inflow of cases and assisted in troubleshooting issues. In 2021, they joined Ivanti as Lead Customer Success Manager.
Felipe Acusa has a Bachelor of Science in Electronics and Communications Engineering.
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Pulse Secure
Pulse Secure provides easy, comprehensive software-driven Secure Access solutions that provide visibility and seamless, protected connectivity between users, devices, things, and services. Our suites uniquely integrate cloud, mobile, application, and network access to enable hybrid IT in a Zero Trust world. Today, more than 80% of the Fortune 500 and over 20,000 enterprises (and 18M end-points) and service providers across every vertical entrust Pulse Secure to empower their mobile workforce to securely access applications and information in the data center and cloud while ensuring business compliance.