Pulsus
Leonardo Adriano Noronha is an experienced IT support analyst currently working at Pulsus since June 2022, where responsibilities include level 2 technical support for national and international clients, bug testing, and knowledge base management. Previously, Leonardo held the position of Junior Support Analyst at Pulsus, providing level 1 support and assisting with onboarding for various teams. Prior experience includes a role as IT Support Technician at Isgh, Team Leader at Concentrix managing B2C service teams, and Supervisor of Customer Operations at Contax S.A. Additionally, Leonardo has a background in education as a Spanish teacher. Educationally, Leonardo is pursuing a degree in Internet Systems at Universidade Potiguar, with a prior degree in Portuguese and Spanish from the Federal University of Ceara and a technical qualification in IT.
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Pulsus
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Leader in Latin America, Pulsus' technology enables companies to reach more productivity, efficiency, competitive intelligence and data safety through an agile, intuitive and built from the ground mobile device management solution. Managing approximately 1 million devices all over the world, Pulsus solutions enables all types of teams to benefit from remote setup and administration of corporate devices in a quick, easy and safe way. Pulsus empowers IT managers and teams to go beyond EMM/MDM solutions, improving technology professionals protagonism while helping other strategic and non tech-savvy areas and managers to also benefit from solutions without steep learning curve experience or hassles. Having a 360 degree vision of the managed devices, operations become much more precise, minimizing risks while boosting up productivity. In 2022, was the 1st solution in Latin America to achieve Android Enterprise Recommended, being among the top 10 in the world that holds the maximum certification issued by Google. The endorsement is intended for few companies in the world that exceed the most demanding quality standards to ensure greater security and efficiency of mobile devices in the corporate environment. Want to try for yourself? Pulsus offers a free, unlimited trial, so you can start right now managing devices: https://pulsus.mobi/testar-gratis