Puzzel
Cato Engen's work experience includes being the Head of Voice & IT Services at Puzzel | Solving Customer Interactions since 2017. Prior to that, they were a Service Manager Operations at Intelecom Group starting in 2015. Cato also held various leadership roles at Telenor Norge AS, including Leder Mobil Leveranse Business Norway and Leder Implementering Business Norway from 2008 to 2014. Additionally, they were an Avdelingsleder at Telenor Bedriftsløsninger from 2005 to 2007.
Cato Engen attended the University of Oslo from 1992 to 1996, where they obtained a Bachelor's degree in Law from the Juridiske fakultet.
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Puzzel
Puzzel is the leading European provider of cloud contact centre solutions. Every day, more than 1,200 organisations across 40 countries use our software to deliver smart customer experiences, blending the powers of people and technology to serve customers efficiently, effectively and with empathy. The Puzzel Platform enables organisations to create rich journeys for their customers, with a mix of live and self-service experiences that give people the freedom to choose when, where and how they get help. Artificial intelligence is harnessed at every touchpoint to automate tasks, provide insight, and personalise service and support. Puzzel also includes a suite of productivity and planning tools to empower managers and agents to reach their goals and continuously improve performance. With 20+ years of experience in the industry, Puzzel is the CCaaS provider organisations trust when every moment matters. For more information, visit www.puzzel.com.