Puzzel
Daniel Rokhvarger has extensive experience in educational support roles at Toronto Metropolitan University, serving as a Test Centre Administrator from October 2014 to December 2022 and as an Exam Invigilator. In the Test Centre Administrator position, Daniel excelled in organizing exam materials, maintaining an efficient filing system, optimizing student exam bookings, and ensuring academic integrity. As an Exam Invigilator, Daniel effectively managed exam settings, verified student identities, upheld academic principles, and demonstrated strong time management, especially during peak exam periods. Additionally, Daniel operated as a Private Tutor in June 2016, helping students achieve academic success in Accounting and Finance through personalized teaching methods. Daniel holds a Bachelor's Degree in Business Management from Toronto Metropolitan University, completed in 2014.
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Puzzel
Puzzel is the leading European provider of cloud contact centre solutions. Every day, more than 1,200 organisations across 40 countries use our software to deliver smart customer experiences, blending the powers of people and technology to serve customers efficiently, effectively and with empathy. The Puzzel Platform enables organisations to create rich journeys for their customers, with a mix of live and self-service experiences that give people the freedom to choose when, where and how they get help. Artificial intelligence is harnessed at every touchpoint to automate tasks, provide insight, and personalise service and support. Puzzel also includes a suite of productivity and planning tools to empower managers and agents to reach their goals and continuously improve performance. With 20+ years of experience in the industry, Puzzel is the CCaaS provider organisations trust when every moment matters. For more information, visit www.puzzel.com.