Puzzel
Jan Rygh has a strong background in research and development, with experience in various roles and companies. Jan started their career in 1993 as a researcher at Telenor Research & Development, and later worked as a researcher and project manager at Telenor Link. In 1997, they became the CEO of GAMES AS. Jan then transitioned to the Consorte Group ASA, where they held roles as a senior developer, manager R&D, and eventually CTO. In 2006, they joined Intelecom Group ASA as a manager R&D, and later became the Director of Research Development at Puzzel | Solving Customer Interactions after a demerger process. Jan has extensive experience in the field, working in multiple countries and leading teams of employees.
Jan Rygh attended the Norwegian University of Science and Technology (NTNU) from 1986 to 1993, where they obtained a degree in Telecommunications. Jan then went on to study Telecommunication at Telecom Bretagne from 1993 to 1994.
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Puzzel
Puzzel is the leading European provider of cloud contact centre solutions. Every day, more than 1,200 organisations across 40 countries use our software to deliver smart customer experiences, blending the powers of people and technology to serve customers efficiently, effectively and with empathy. The Puzzel Platform enables organisations to create rich journeys for their customers, with a mix of live and self-service experiences that give people the freedom to choose when, where and how they get help. Artificial intelligence is harnessed at every touchpoint to automate tasks, provide insight, and personalise service and support. Puzzel also includes a suite of productivity and planning tools to empower managers and agents to reach their goals and continuously improve performance. With 20+ years of experience in the industry, Puzzel is the CCaaS provider organisations trust when every moment matters. For more information, visit www.puzzel.com.