Puzzel
Nicola Marriott is an experienced professional in account and business development, currently serving as the Account and Business Development Manager at Puzzel since August 2021, where contributions are made to enhance cloud contact center solutions for over 1,100 organizations across 40 countries. Previous roles include Enterprise Sales Account Manager at Noble Systems from April 2019 to July 2021, Sales Manager - Contact Centre at WeAnswer from April 2015 to January 2019, and Business Development Manager at Intuitive Systems & Networks Ltd from June 2014 to March 2015. Earlier career highlights include Business Development & Sales Manager at Chiltern IT Ltd from May 2012 to April 2014, Business Services Manager and Business Development Manager at ACAL Supply Chain Ltd from September 2002 to February 2012, and Service and Supply Manager at Kyocera Mita UK Limited from June 1999 to September 2002.
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Puzzel
Puzzel is the leading European provider of cloud contact centre solutions. Every day, more than 1,200 organisations across 40 countries use our software to deliver smart customer experiences, blending the powers of people and technology to serve customers efficiently, effectively and with empathy. The Puzzel Platform enables organisations to create rich journeys for their customers, with a mix of live and self-service experiences that give people the freedom to choose when, where and how they get help. Artificial intelligence is harnessed at every touchpoint to automate tasks, provide insight, and personalise service and support. Puzzel also includes a suite of productivity and planning tools to empower managers and agents to reach their goals and continuously improve performance. With 20+ years of experience in the industry, Puzzel is the CCaaS provider organisations trust when every moment matters. For more information, visit www.puzzel.com.