Puzzel
Shaun Earey is an accomplished marketing professional with extensive experience in the field, currently serving as Senior Regional Marketing Manager at Puzzel since November 2023. Previously, Shaun held various roles at Workiva, including Regional Marketing Lead for EMEA, where management of a team and the execution of the field marketing strategy were key responsibilities. Notable roles also include Field Marketing Manager at Freshworks, where the UK&I marketing strategy was developed, and Marketing Manager at Volo Commerce, focused on demand generation in both the UK and US markets. Early career positions included Channel Marketing Manager at Misco UK, responsible for SMB marketing, and Marketing Executive at JVC Professional Europe Ltd. Shaun holds a Bachelor of Arts degree in Business Management & Marketing from Nottingham Trent University.
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Puzzel
Puzzel is the leading European provider of cloud contact centre solutions. Every day, more than 1,200 organisations across 40 countries use our software to deliver smart customer experiences, blending the powers of people and technology to serve customers efficiently, effectively and with empathy. The Puzzel Platform enables organisations to create rich journeys for their customers, with a mix of live and self-service experiences that give people the freedom to choose when, where and how they get help. Artificial intelligence is harnessed at every touchpoint to automate tasks, provide insight, and personalise service and support. Puzzel also includes a suite of productivity and planning tools to empower managers and agents to reach their goals and continuously improve performance. With 20+ years of experience in the industry, Puzzel is the CCaaS provider organisations trust when every moment matters. For more information, visit www.puzzel.com.