Rosaria Russomanno

Rosaria Russomanno has extensive experience in customer service, translation, and content creation. Currently serving as Customer Service Team Lead at Qobuz since June 2021, responsibilities include training agents, managing refunds, and developing customer service processes. Additionally, Rosaria is a translator for narae and La bottega dei traduttori, specializing in French to Italian translations and content writing. Previous roles include Customer Success Specialist at Trace One and Country Manager Assistant at MyBestPro, where Rosaria honed skills in B2B and B2C customer service, business development, and multilingual assistance. Educational credentials include a Master's Degree in Translation from Université Paris 8 and a Bachelor's Degree in Foreign Languages from Università di Napoli L'Orientale.