Mekari Qontak
Afriani O. is an experienced sales and customer service professional currently serving as a Senior Account Executive at Qontak by Mekari since August 2021, specializing in enterprise Omnichannel CRM technology. Previous roles include Account Specialist at Glints, Senior Account Executive at Bank OCBC NISP, and various positions at Mamikos.com and Mapan - PT Ruma within the GOJEK Group, where responsibilities ranged from customer outreach and loan processing to telemarketing and customer service. Afriani O. holds a Bachelor's degree in Business Administration and Management from Universitas Mercu Buana Yogyakarta, completed in January 2016.
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Mekari Qontak
Founded in 2016, Qontak is a leading and expert provider of enterprise Omnichannel CRM technology leveraging scalable API technology. Built on a SaaS model, Qontak enables businesses to rapidly grow their sales, customer service and operations. Our solutions empower businesses using WhatsApp & Instagram, social media, e-commerce, voice calls, KPIs and offline activities within a unified SaaS CRM technology. With an ISO certified technology stack, our solutions are leveraged by banks, multi-national corporations, state-owned enterprises down to SMEs alike. Qontak is a global tier 1 ranked Official WhatsApp Business API and Instagram API partner. Accelerate your sales and customer service today.