Monique Chavda

Monique Chavda has over 13 years of experience in customer support and administrative roles. From 2006-2007, they worked as an Administrative Assistant at Maersk Logistics South Africa. From 2007-2012, they worked as a Support Engineer at KnowledgeTree Inc. Finally, from 2012-present, they have been the Support Manager and Support Team Lead at QorusDocs. In this role, they have managed interpersonal team dynamics, gathered inputs, and tracked processes. Monique has also investigated issues to determine patterns and root causes, and has been available weekends and evenings to resolve customer issues. Monique has also tracked information and defined new metrics, owned all dashboarding efforts, and managed relevant third party providers.

Monique Chavda obtained a B Comm in Information Management from Damelin between 2003 and 2005. Monique also holds a certification in B comm information management.