QTC Management, Inc.
Gilbert Gallegos has a background in operations management, with experience at QTC Management, Inc. and Acelity. At Acelity, Gilbert held various roles such as National Contact Center Supervisor, Patient Contact Team Lead, E-commerce Help Desk Lead, and E-commerce Help Desk Specialist. Gilbert managed call center teams and evaluated individual performance through call monitors and side by side sessions. Gilbert graduated from Texas A&M University-Kingsville with a BBA in International Business.
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QTC Management, Inc.
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QTC, headquartered in Diamond Bar, Calif., is the largest provider of outsourced medical evaluation services to the U.S. government and the U.S. Department of Veterans Affairs (VA), processing more than 450,000 evaluations last year.QTC's IT-enabled case management services and health care expertise complement our core capabilities inaddressing the needs of the Department of Defense, VA and other government agencies," Lockheed Martin Chairman and CEO Bob Stevens said. "QTC aligns with our IT expertise and adjacent market growth strategy and will be a natural fit within our Information Systems & Global Solutions business."