Quantum Health
James Sanford is a seasoned content strategist and writer with extensive experience in user experience across various industries, particularly in healthcare and insurance. Currently serving as a Senior UX Content Strategist at Quantum Health since July 2021, James manages content for internal applications and customer communications. Previous roles include User Experience Content Writer at Nationwide Insurance, where content was developed for websites and mobile apps from April 2015 to July 2021, and a long-term contract position with Aquent. James also has a background in marketing, having worked as Marketing Director for Nippert Communications and as a reporter for Suburban News Publications. Academic credentials include a Master's degree in Journalism from The Ohio State University and a Bachelor's degree in English from Ripon College.
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Quantum Health
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Quantum Health is an award-winning consumer healthcare navigation company that delivers an unparalleled consumer experience based on empathy and trust, enabling employers to achieve industry-leading satisfaction rates and independently validated claim savings. Launched in 1999, Quantum Health’s model is based on years of consumer research and the insights learned from guiding millions of consumers and their providers through their healthcare journey.