Quark Software
Kunal G. has extensive experience in technical support and customer relations, currently serving as a Structured Authoring - Pre and Post Sales Engineer at Quark Europe LTD since April 2003. Responsibilities include maximizing project efficiency and acting as a liaison between customers and the product team. Previous roles at Quark include Enterprise Support Manager, Team Lead for Technical Support, and Escalation Lead, focusing on service level management, team performance enhancement, and escalation procedures. Kunal began a career in customer service at Excel Callnet as a Tele Marketing Supervisor and previously worked as a Floor Supervisor at Bennett Coleman and Co. Ltd., where significant customer retention and sales improvements were achieved. Kunal holds a Bachelor of Business Administration from Garden City University.
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Quark Software
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Quark is the basis for content creation, automation and intelligence. Since 1981, we have been pioneers in content design, digital publishing and content automation. Today, customers rely on us for closed-loop content lifecycle management to deliver optimized content to meet their desired use cases – from digital magazines that entertain to documents that demonstrate regulatory compliance. Headquartered in Grand Rapids, Mich., we serve more than 100 enterprise customers and 50,000 users worldwide.