Quess
Raghavendra Gaikwad is an experienced operations professional with a robust background in leadership roles within the BPO and finance industries. Currently serving as Operations Senior Team Lead at Quess Corp Limited since January 2019, Raghavendra manages day-to-day tasks across two lines of business while achieving targets aligned with the Managed Service Provider (MSP) goals. Previous positions include Telesales Team Lead at Home Credit India, where Raghavendra oversaw telesales operations, and leadership roles at Aegis and HGS - Hinduja Global Solutions, focusing on team management and customer service. Raghavendra's career began at Mphasis as a Customer Service Representative, where responsibilities included direct customer interactions and support. Raghavendra holds a Bachelor's degree in Computer Application from Mangalore University and has participated in various cultural and sports events throughout the career.
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Quess
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Quess Corp Limited is engaged in the business of temporary staffing services, executive search, recruitment services, housekeeping and facility management services, including engineering services, food services and skill development. The Company's segments include People & Services (P&S), Global Technology Services (GTS), Integrated Facilities Management (IFM) and Industrial Asset Management (IAM). Its P&S segment provides specialized service offerings in search, recruitment and recruitment process outsourcing, general staffing, training and skill development, payroll and compliance and retail solutions. Its GTS segment focuses on three areas, including information technology (IT) staff augmentation, solution and products. Its IFM segment offers facility management services, including soft services, hard services, food and hospitality and pest control. Its IAM segment provides plant asset management and it offers solutions in industrial operations and maintenance and managed services.