Gaurav Sawlani

Gaurav Sawlani is a seasoned professional in customer success and support, currently serving as Customer Success Lead at QuillBot since November 2021. In this role, Gaurav leads a high-performing team, mentors staff, and implements automation to enhance user solutions. Previously, Gaurav held roles at Adventus.io as a Customer Support Officer, where responsibilities included resolving client inquiries and collaborating with cross-functional teams. Gaurav also worked at Teleperformance as a Subject Matter Expert, providing advanced technical assistance and managing complex customer issues. Gaurav holds a Bachelor of Business Administration from the University of Rajasthan, completing studies in 2020.