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Arijan Baxhaku

Head Of Operations And Support Services at Quipu GmbH

Arijan Baxhaku is a results-oriented IT professional with extensive experience in managing and optimizing Global Service Desk operations at Quipu GmbH since November 2017. Holding the position of Head of Global Service Desk, Arijan excels in process design, leadership, and resource management. Previous roles include Deputy Head of Global IT Service Desk, Coordinator of Monitoring Team, Monitoring Specialist, and Monitoring Engineer, showcasing a strong background in IT support and incident management. Prior experience includes technical support at Besa Security and an internship at Kosovo Customs, alongside educational qualifications in Computer Sciences and Networking from the University of Prizren and Cisco Networking Academy, as well as a ProCredit Banker program at ProCredit Academy.

Location

Frankfurt, Germany

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Quipu GmbH

Quipu is empowering every customer to do more with IT. We empower all banking institutions to achieve their strategic mission and goals with the help of Information Technology. We do so by ensuring three main pillars strongly support their seamless operations and growth. Made-to-fit solutions - designing and developing the most effective IT solutions Top-notch support- security, reliability, and a cost-effective approach End-user autonomy- deploying self-service and automation capabilities https://quipu.de/legal-notice/