Karim Kerawala

Karim Kerawala is a seasoned professional in customer success and technical support, currently serving as a Senior Customer Success Manager at Qumulo since June 2022. In this role, Karim collaborates cross-functionally with various teams to ensure successful customer deployments and proactively addresses customer needs and escalations. Prior to Qumulo, Karim held multiple positions at SAP Concur, including Global Product Area Lead for Travel, where responsibilities included engaging with product engineering to enhance product quality and customer satisfaction. Earlier experience at Apple encompassed leadership as a Technical Support Lead and various roles focusing on customer solutions, technical support, and training. Karim holds a Bachelor's Degree in Technology Innovation Management from the UW Foster School of Business.