Stephan Westphal

Stephan Westphal is an accomplished professional with a focus on user research and design, currently serving as Lead User Research at Rabobank since April 2020, where responsibilities include enhancing user research practices and guiding design efforts in digital customer journeys for housing. Prior experience includes serving as a Service Designer at Idean, part of Capgemini Invent, and as a Managing Consultant at Capgemini, emphasizing user experience across various client channels. Earlier roles include Pre-Sales Consultant at maxdoro internetbureau, where concept creation and client engagement were key responsibilities, and founder of Repareer-Mijn-iPhone.nl, providing electronic repair services. Additionally, Stephan held leadership roles at Albert Heijn and completed a research internship at Noordhoff Uitgevers BV, focusing on the impact of tablets in education. Stephan holds a Bachelor of Communication in Digital Communication from HU University of Applied Sciences Utrecht.