Rail Delivery Group
Alex Smith is an experienced Business Analyst currently employed at Rail Delivery Group since August 2017, where previous roles included Junior Business Analyst and Technical Support Analyst. Prior to this, Alex worked at Sussex County Cricket Club as a coach, inspiring individuals to reach their potential, and served as a Teaching Assistant at West Sussex County Council, focusing on promoting independence and essential skills among students. Earlier experience includes a tenure at EDF Energy as a Low Carbon Account Executive responsible for developing an Operations Manual and as a Customer Service Advisor, where Alex prioritized enhancing customer experience. Alex holds A Level qualifications from BHASVIC (2006 - 2008).
Rail Delivery Group
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The Rail Delivery Group (RDG) brings together passenger and freight operators, Network Rail and HS2 to build a better railway, connecting the country and delivering more reliable services for customers. Investing for the long-term, we are working together to make journeys better and local economies stronger, giving communities the right to new economic opportunities, now and for generations to come. Note: On 24 October 2016, the Association of Train Operating Companies (ATOC) and the Rail Delivery Group adopted the single name of Rail Delivery Group. Find out more at http://www.raildeliverygroup.com/media-centre/press-releases/2016/469771023-2016-10-21.html