Mohamed Taraman

E-commerce Head Of Customer Service at Raneen

Mohamed Taraman is an experienced professional specializing in customer service and e-commerce operations, currently serving as the E-Commerce Customer Operations Senior Manager at Raneen since June 2023. Prior roles include Customer Service & E-Commerce Manager at Lychee Fruit Bar and Customer Service Manager at Jumia Group, where Mohamed demonstrated leadership in team management, hiring, training, and operational oversight. Earlier experience includes positions as a Call Centre Agent across various companies, handling customer inquiries and complaints. Additionally, Mohamed holds a degree in Business Information Systems from Sheraton Academy, achieving very good (fourth honors).

Location

Cairo, Egypt

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Raneen

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Raneen Co. is an online e-commerce platform. which provide housewares, kitchen warehouse, home appliances, home and garden gifts for the modern home. It started as a retail stores company, which was founded in 1998. Currently there are nearly 50 retail stores, over 60k products online and over 1 million customers. In 2020, due to the needs of the market, we opened an e-commerce channel, which we are constantly expanding with new assortment. Raneen.co is planning to do a unique smart store and open new retail stores across Egypt.


Headquarters

Haram, Egypt

Employees

1,001-5,000

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