Simone Tremblett

Simone Tremblett is a seasoned customer service professional with experience in complaint handling, data management, and performance mentoring. Currently serving as a Customer Service Representative at Rapha since December 2021, Simone is skilled in shaping positive customer journeys and executing back office duties. Previous roles include Peer Mentor and Administrative Assistant at John Lewis & Partners, where responsibilities involved performance monitoring and providing tailored resolutions. Experience also includes roles at Sitel Group as a Peer Mentor and as a Hairstylist at The Attic and Angels, demonstrating strong customer interaction skills across various industries. Simone holds an NVQ in Hair Styling and Design from ATL.