RAPP
Don Horn is an experienced automotive service and operations professional with a career spanning from 1987 to the present. Currently serving as a Rapp Field Operations Specialist at RAPP since March 2022, Don has previously held significant roles including Director of Service Management and Service Manager at various dealerships such as Perry Ford of Poway, El Centro Motors, and El Cajon Ford. Over a notable tenure at El Cajon Ford, Don managed both the service department and a Quick Lane Tire and Auto Center. Earlier experience also includes serving as a Service Manager at Mossy Acura and a Service Advisor at Cush Auto Group. Don Horn holds education from Grossmont College and Helix High.
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RAPP
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RAPP is the customer experience agency. RAPP is driven by data, inspired by culture, and enabled by technology. The agency believes in creating real-time, brand-building, problem-solving, useful customer journeys across all channels that are measurable, trackable and accountable. RAPP continues to build on its heritage as a powerhouse in direct,relationship and loyalty marketing to deliver experiences that make brands, products and services richer.