RAPP
James Heimers started their work experience in 2009 as an AIV Lead Engineer at Galileo KMF. James then worked as a Galileo KMF Field Support Engineer at Logica from 2010 to 2011. From 2011 to 2015, they worked as a Design Manager at CGI. James then joined Virgin Atlantic in 2015, where they worked as a Manager of CRM Planning and Insight until 2019. James continued their career at MRM UK as a Data Strategy Director from 2019 to 2021. Currently, James holds various positions at RAPP, starting as a Decision Science Director in 2021. James then became a VP of Analytics from 2022 to 2023 and is currently the SVP of Analytics since 2023.
James Heimers completed a Bachelor's degree in Business Management from the University of Winchester from 2009 to 2012. Prior to that, they attended Glyn Technology School from 2001 to 2008, but no degree or field of study information was provided.
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RAPP
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RAPP is the customer experience agency. RAPP is driven by data, inspired by culture, and enabled by technology. The agency believes in creating real-time, brand-building, problem-solving, useful customer journeys across all channels that are measurable, trackable and accountable. RAPP continues to build on its heritage as a powerhouse in direct,relationship and loyalty marketing to deliver experiences that make brands, products and services richer.