Matt Kloos

Co-founder & CFO at rather.chat

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rather.chat

At rather.chat, we're all about improving customer engagement. Tired of outdated customer service, we embarked on a mission to combine technology with the human touch, making every customer feel heard, valued, and satisfied. Our beginnings were rooted in overcoming the challenges of inefficient call centres and clunky email systems, leading us to pioneer conversational commerce. We've successfully partnered with leading companies, connecting them with millions of South Africans through our chat platform. Whether it's marketing, sales, or customer service, our tools ensure smooth and impactful interactions. Our AI chatbots are advanced and intuitive, tailored to meet the diverse needs of our clients. Proudly, we've processed over 300 million messages and closed more than 100,000 sales, with 85% automation. This achievement underscores our commitment to efficient, scalable solutions that genuinely impact business. Trusted by startups and industry giants, we enhance customer experiences consistently. Our diverse team combines creativity and technical expertise, fostering continuous improvement and innovation. As we look to the future, our focus remains on pushing the boundaries of customer engagement, dedicated to helping businesses forge lasting relationships. Ready to transform your customer interactions? Join us at rather.chat, and let's make your customer experience exceptional together!


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11-50

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